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How to choose an NDIS Plan Manager

The National Disability Insurance Scheme (NDIS) is designed to give people with disabilities more control over their lives and the services they receive. One of the ways the NDIS does this is by allowing participants to choose their own plan manager. This means that you have the power to choose a plan manager who you feel comfortable with and who understands your needs and goals. By choosing your own plan manager, you can ensure that you receive the support and services that are right for you, and that you have someone who can help you navigate the complex world of the NDIS.

Choosing the right plan manager is an important decision, so we have put together our five top tips to help you choose an NDIS plan manager:

1. Understand the role of a plan manager

Before you start looking for a plan manager, it’s important to understand what they do. A plan manager is responsible for managing your NDIS funds, which means they will receive your funding from the NDIS and pay your service providers on your behalf. They will also keep track of your budget and provide you with regular updates on your spending.

For a detailed overview, see the NDIS Guide to Plan Management resource. Also available in Easy Read.

2. Look for a registered plan manager

When choosing a plan manager, it’s important to look for someone who is registered with the NDIS. Registered plan managers have met certain standards and requirements set by the NDIS, which means they are qualified to provide plan management services. You can find a list of registered plan managers on the NDIS website.

3. Consider their experience

When choosing a plan manager, it’s important to consider their experience in the disability sector. Look for someone who has experience working with people with disabilities and who understands the NDIS and its processes. You may want to speak to other NDIS participants who have used their services.

4. How is this role funded?

Plan managers charge fees for their services, this is funded in your NDIS plan under a funding category called Improved Life Choices.

5. Consider their communication style

A plan manager will be working closely with you to manage your NDIS funds, so it’s important to choose someone who communicates well and is responsive to your needs. Look for someone who is easy to talk to and who will keep you informed about your budget and spending.

Choosing the right plan manager is an important decision that can have a big impact on your NDIS plan. By considering these factors, you can find a plan manager who will help you manage your funds and achieve your goals.